• Based in Kensington
• Permanent Full-Time Opportunity

ABOUT THE ROLE

We have an exciting opportunity for a Manager ICT to lead the development, delivery, and support of Ngala’s ICT strategy, providing technical leadership and hands-on expertise to ensure the organisation’s technology systems meet its evolving needs.

DUTIES

Responsibilities include but are not limited to:

• Developing and monitoring Ngala’s ICT strategy and ensuring its alignment with organisational goals.
• Providing technical leadership, expertise, and hands-on support across ICT systems and infrastructure.
• Managing M365 services, including Exchange Online, Intune/Endpoint Manager, and Conditional Access policies.
• Leading IT projects, ensuring alignment with business objectives and effective budget management.
• Administering and maintaining Ubiquiti/Unifi networking infrastructure for reliable connectivity.
• Overseeing endpoint security, including patch management, and compliance.
• Collaborating with stakeholders to identify technology needs and propose innovative solutions.
• Implementing cybersecurity measures and conducting regular risk assessments.
• Providing leadership to the IT support team, ensuring high-quality service delivery.
• Managing vendor relationships and ensuring value for organisational technology investments.
• Guide the organisational ICT related governance standards and practices with emerging trend such as Artificial Intelligence.

ABOUT YOU

You are a passionate and results-driven ICT professional with a hands-on approach to leadership and collaborative problem-solving. Your strong technical expertise is matched by your ability to communicate effectively with stakeholders at all levels. You thrive in dynamic environments, demonstrating adaptability, innovation, and a commitment to continuous improvement. You are motivated by the opportunity to lead and deliver impactful ICT solutions that align with organisational goals.

To be successful in the role you will have:

• Tertiary qualification in ICT or equivalent experience.
• Proven expertise in managing M365 environments, including Intune, Endpoint Manager, Exchange Online, Conditional Access policies and Teams
• Strong knowledge of IT security and governance practices, including device compliance
• Demonstrated experience with Ubiquiti/Unifi networking solutions, including setup and troubleshooting
• Leadership experience in managing ICT teams and strategic projects
• Excellent problem-solving and organisational skills, with the ability to perform under pressure and meet deadlines
• Strong interpersonal and communication skills to collaborate effectively with stakeholders
• Practical approach to managing ICT systems and infrastructure.
• A current National Police Certificate (obtained within the last 6 months).
• A valid WA driver’s licence and willingness to work across various sites as required

As part of our commitment to being a Child Safe organisation, successful candidates are required to provide their Immunisation History Statement. 

While immunisations are highly encouraged, they are not mandatory. This information will help us assess and implement appropriate safety measures for everyone. 

WHY JOIN US

• Salary packaging benefits to increase your take home pay
• Paid parental leave (up to 14 weeks!)
• Discounted Private Healthcare
• Access to Employee Assistance Program (EAP)
• Refer a Friend Program ($500 for the referrer and $500 for the friend)

HOW TO APPLY

Applications are due by 5pm, Friday 27 December 2024 however shortlisting will commence immediately so we encourage you to submit your application promptly.

Click 'Apply' and follow the prompts to submit your CV.

If you have any queries, please contact Isaac Hanna, ihanna@ngala.com.au.

ABOUT US

At Ngala, we believe every child deserves the opportunity to be their best, and that raising children should be a joyful and rewarding experience.

After 130 years of working with families across Western Australia, Ngala continues to use the latest research and training, alongside community stories and experiences to develop and deliver services that meet the needs of today’s parents and children. 

CULTURE

Our core values at Ngala are Human Connection, Integrity, Fairness and Creativity.

Ngala is an equal opportunity employer and promotes a workplace that actively seeks to include, welcome and value the unique contribution of all people. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse background, people who identify as LGBTIQA+ and people with a disability.

We acknowledge Aboriginal and Torres Strait Islander People as the traditional custodians of the land where our programs and services operate and pay respect to Elders past and present in the spirit of reconciliation.